Credit & Collections Lead

Norwood, MA 02062

Employment Type: Direct Hire Industry: Accounting/Finance Job Number: 2863

Job Description

Top Company seeks Credit and Collections Lead with 4+ years of business to business collections experience.


In this role you will use your strong communication skills to establish rapport with corporate customers as you analyze their business needs, purchase history and payment patterns.


Daily activities include monitoring real time orders, reviewing account history, analyzing order/payment history, processing and posting Accounts Receivable cash and process electronic payments, and calling customers to review, clarify, discuss and collect.
  • Analyze trends, identify issues and make recommendations
  • Identify issues attributable to account delinquency
  • Research and process past due invoices, working with vendors on invoice statements
  • Identify issues and with clients and internal departments to resolve
  • Provide client-centric data to senior management


This role involves extensive phone work and you must be skilled, assertive and sophisticated in your approach as you will be establishing relationships with long term customers not simply banging out aggressive collections calls with one-off customers.


This leading national niche wholesaler who offers a professional work environment, career stability, outstanding benefits and competitive compensation.


Requirements include:
  • Strong accounting experience with extensive accounts receivable / credit knowledge including some related accounts receivable/credit accounting experience
  • 2+ years of business to business collections experience
  • A track record of building relationships with customers in a collections role
  • Very strong communication skills
  • Strong Excel skills (lookups, complex formulas, pivot tables, linking, short-cuts) and experience in an automated Accounts Receivable/Collections environment
  • Excellent problem solving and analytical skills
  • Ability to identify trends in large data sets
  • Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
  • College degree required, BS in Finance or Accounting preferred

Job Requirements

collections, accounts receivable, excel
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About Norwood, MA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Norwood, Massachusetts! Located just outside of Boston, Norwood offers a perfect blend of small town charm and big city amenities. From the historic Norwood Theatre to the lush trails of Francis William Bird Park, this area has something for everyone. Enjoy delicious New England cuisine, catch a game at Gillette Stadium, or explore the local art scene at Infinity Art Gallery. Join us in Norwood and discover endless growth opportunities and a supportive community that will help you thrive professionally. Start your job search today and take advantage of all that this exceptional region has to offer!