Desktop Support Technician

New York, NY 10017

Employment Type: Contract Industry: IT/Infrastructure/Network Job Number: 2883 Salary Level: 55.00

Job Description


We are hiring for an immediate remote Desktop Support Technician role.

Working in midtown Manhattan* you will  provide hands-on systems support in a production environment in a very professional fast paced professional environment as part of a long term Windows 10 migration at a very high end Asset Management Company.

In this role you will:
  • Configure and deploy PC' s and laptops for executives
  • For the trading floor and corporate offices you will manage break fix issues-  troubleshooting, documenting and resolving issues
  • Support a variety of Windows based physical and virtual machines
  • Support several market data platforms (Bloomberg, Reuters), as well as other financial applications

This is an immediate remote hire on a long term contract basis.

 

Requirements include:
  • Strong hands-on desktop support experience with Windows 10 / Windows 7, Windows 10 migration experience strongly preferred.
  • Some related experience in the banking and/or financial industry including trading floor and Market Data (Reuters, Bloomberg,...).
  • Detailed knowledge in PC/laptop  hardware, Windows 7/10, Microsoft Office 2010 – 2016 (Word, Excel, Access, Outlook), McAfee antivirus and desktop endpoint security,  Internet Explorer 11, Firefox,  Active Directory (joining endpoints to domain,...).
  • Proficient knowledge of VDI  virtual infrastructure VMware Horizon View environment preferred
  • Experience preparing and deploying PC' s and laptops for executives
  • Experience managing PC equipment inventory
  • Strong communication skills
  • Ability to move physical equipment hardware
  • Microsoft certification preferred
  • Completed college degree with Computer Science, Information Systems or related course of study preferred

*Due to COVID this is currently a remote role
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